OUR PRIVACY POLICY AT A GLANCE

Who are we? We are AIRLEVEL S.L., and we process your data as the Data Controller. That means we take care of how to use and protect your personal data.

What do we use your data for? We use the data you have provided us online or through any other means to address your inquiries and suggestions, to provide the services or supply the products requested, to manage your application for job offers, and to send you personalized communications to which you have subscribed.

Why do we have them? We are authorized to process your data for various reasons. When filling out a form or sending an e-mail in which you ask us a question or suggestion, we have a legitimate interest in addressing it. We are also authorized by your consent when you give us authorization to send our newsletter and personalized offers.

Who do we share your data with? We will only share data with those partner companies needed to attend to the requests received and provide our services or facilitate the products, banking entities, and bodies required by law. We never sell your data to third parties.

What rights do you have? You have the right to access, rectify, or delete your personal data. You also have the right to object to us using data that you have previously authorized us to use, to port them, and not to be subject to automated individual decisions.

In processing your personal data, we apply the following principles to guarantee the greatest protection for you:

  • Principle of legality, loyalty, and transparency: We will always require your consent for the processing of your personal data for one or more specific purposes which we will inform you about beforehand with absolute transparency.
  • Principle of data minimization: We will only request data strictly necessary in relation to the purposes for which we require them. The minimum possible.
  • Principle of limitation of the conservation period: the data will be maintained for no longer than necessary for the purposes of the processing, depending on the purpose, we will inform you of the corresponding conservation period, in the case of subscriptions, we will periodically review our lists and delete those records inactive for a considerable time.
  • Principle of integrity and confidentiality: Your data will be treated in such a way that adequate security of personal data is guaranteed and confidentiality is ensured. You should know that we take all necessary precautions to prevent unauthorized access or misuse of our users’ data by third parties.

In this privacy policy, you will find more detailed information about the use we make of our customers, suppliers, and users’ personal data, and generally of all the people who have contacts with us, regardless of the medium they have used to communicate (online form, by phone, or e-mail, in person).

We like to be transparent about what we do with your personal data, for you to understand the implications of the uses we carry out, or the rights you have in relation to your data. For this reason, we keep our Privacy Policy, Legal Notice, and Cookies Policy up to date, information that you can consult on this same web page.

In case you have any doubts or want to get more information about the privacy policy you can continue reading the document.

AIRLEVEL S.L. commits to comply with the current legislation at any time in terms of personal data processing. Through the following privacy policy AIRLEVEL S.L., in accordance with the requirements set forth in the GDPR and LOPDGDD, informs users and people whose data it processes of:


1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

The responsible for processing your data is AIRLEVEL S.L.:

  • Identity AIRLEVEL S.L. – B76786722
  • Address Fiscal: Calle Tornero 2, Local A, 38400 – Puerto de La Cruz (Santa Cruz de Tenerife)
  • Telephone +34 722 50 31 89
  • Web www.airmedia360.com
  • Email [email protected]

AIRLEVEL S.L. informs the user that the data you provide us through navigating our website, the different data collection forms, or the sending of emails, will be processed by AIRLEVEL S.L. and that such processing is registered in the Treatment Activities Registry managed by AIRLEVEL S.L. according to the stipulations in the GDPR.

2. WHAT ARE YOUR PERSONAL DATA USED FOR?

At www.airmedia360.com, we process data from both users of our website and third parties who maintain relations with us. To facilitate knowledge of the processing we perform on your data, we have differentiated the purpose for which we use the data, the types of data, and the basis of legitimization depending on the category of people whose data we process. Below, we classify the people whose data we process based on the type of relationship they maintain with AIRLEVEL S.L.:

  • Web users
    • What data do we collect from our website users?
      • Data from users who fill in any of the available forms: The personal data that AIRLEVEL S.L. requests include:
      • Identifying data: name and surname, telephone, postal and electronic address
      • Data related to the request
      • Data from users who subscribe to the newsletter/want to receive commercial communications and information:
      • Identifying data: Name and surname, electronic address.
      • Data from users who browse our website: Data provided by cookies and by Google Analytics.
    • For what purposes will we process your personal data?
      • CWhen the user accepts our privacy policy, authorizes us to use the personal data supplied for the following treatments:
      • Send you the information and provide the service requested through the various forms available on our website.
      • Send the newsletter when subscribed, with events, activities, and promotions of AIRLEVEL S.L. and the sector that may be of interest.
      • Send commercial communications about offers, activities, and promotions of AIRLEVEL S.L. and the sector that may be of interest by conventional or electronic means when you have checked the box that you wish to receive information.
    • How do we obtain your data?
      We obtain your data through:
      • The form that the web user fills out for the purpose collected therein. The form is subject to the acceptance of this privacy policy through the indicated checkbox.
      • Navigation data we obtain from the different cookies that the user accepts when accessing www.airmedia360.com for the first time.
    • What is the legitimization for the processing of your data?
      The explicit consent of the user (article 6.1.a. GDPR) expressed by filling in the various forms, checking the box for sending the newsletter and receiving commercial communications/information about offers, activities, and promotions of AIRLEVEL S.L. and the sector that may be of interest and the job application legitimizes the processing by AIRLEVEL S.L. The user may revoke the consent given at any time, although if consent is revoked, this does not affect the processing of data carried out prior to the revocation of the same.
      The legitimate interest for the creation of navigation profiles and detecting preferences through the installation of cookies.
      The execution of a contract or the adoption of pre-contractual measures when the customer makes a request through the different forms available to the user on our website or requests information about the services provided by AIRLEVEL S.L.
  • Job applicants and candidates.
    • What data do we collect from applicants?
      • Data of the candidates requested in the ‘work with us’ form by AIRLEVEL S.L.:
      • Identifying data: name and surname, telephone, postal and electronic address
      • Academic and work data
      • Data included by the candidate as attached documents
    • How do we obtain your data?
      We obtain your data through:
      The delivery of a resume at our facilities or filling out the ‘Work with us’ form on our website.
    • For what purposes will we process your personal data?
      The personal data provided by candidates are used only for the selection processes that are open or will be carried out in case the data provided are for our employment pool.
  • What is the legitimization for the processing of your data?
    • In the user’s consent by incorporating their data and their resume on the AIRLEVEL S.L. website to participate in the active selection processes as well as in future processes that may be carried out as long as they do not oppose the processing of their data.
  • Social Media Contacts

www.airmedia360.com will at all times seek to establish adequate mechanisms to obtain the User’s consent for the installation of cookies that require it. When a user accesses our website, a pop-up appears informing of the existence of cookies and that if they continue browsing our page they give their consent for the installation of cookies. Acceptance of the installation of the cookies implies acceptance of the storage of the IP address in the records of www.airmedia360.com, along with the date of acceptance, for a period of one year, with the purpose of demonstrating the consent given. More information can be obtained in our “Cookie Policy”.

3. HOW LONG DO WE KEEP YOUR DATA?

  • Web users

Those data processed based on the web user’s consent will be kept as long as they are relevant for the purpose for which they were collected, and the consent is not revoked.

Those data processed based on legitimate interest the conservation time will be linked to that which motivated the collection of the data always ensuring adequate guarantees and respecting the rights and freedoms of the interested parties.

Those data processed based on the execution of a contract or the adoption of pre-contractual measures the conservation period will be as long as the contractual relationship remains in force as well as the subsequent time that by legal obligation must be conserved.

The IP address obtained through cookies will have a conservation period of one year, for the purpose of demonstrating the user’s consent.

Regarding the conservation period of the cookies, more information can be obtained on our website in the “Cookie Policy” section

  • Job applicants and candidates

Those data processed based on the consent of the job applicant and candidate will be maintained as long as the selection process to which they applied remains open. In the case that the candidacy is not for a specific selection process and is for future candidacies the conservation period will be a maximum of one year, at which point the CV will be deleted and destroyed, unless the interested party expresses their willingness to conserve and update it.

  • Social Media Contacts

The data processed from Social Media contacts will be maintained as long as the user and AIRLEVEL S.L. maintain a link on the social network. As it does not directly depend on AIRLEVEL S.L. the data processing we can only consult or unsubscribe your data in a restricted way. We will process your data as long as the social network user links with AIRLEVEL S.L. as ‘friends’, ‘likes’, ‘follow’ or similar buttons.

To proceed with the rectification of your data, restriction of the information or of those publications that you share, it will not be AIRLEVEL S.L. responsible for making such rectifications, but the user of the Social Network must do it through the configuration of their profile attending to the privacy policy of the Social Network itself.

Regardless of the legitimization that covered the collection of the data, it may be processed for scientific, historical, or statistical research purposes always implementing adequate guarantees and respecting the rights and freedoms of the interested parties.

4. ADDITIONAL INFORMATION ABOUT DATA PROCESSING

Only those over 14 years of age can provide data through our website and email. If you are under this age, you must have the consent of your parents or legal guardians.

The User guarantees the authenticity and timeliness of all those data communicated to AIRLEVEL S.L. and declares that he is over 14 years old, and will be solely responsible for the false or inaccurate statements made.

The personal data processed by AIRLEVEL S.L. may be mandatory or voluntary. Through the web forms, no data from special categories will be requested to guarantee your privacy. In case it is necessary to collect data from special categories to provide a service, it will be requested through another route. The data that will be requested in the forms are:

    1. Identifying data: name and surname, telephone, postal and electronic address.
    2. Data related to the request.
  • Data from users who subscribe to the newsletter/want to receive commercial communications and information.

The voluntary information is that which the user is not obliged to provide to contact us.

The fields marked with an asterisk (*) or with the word (required) in our forms are mandatory, refusing to provide them will make it impossible to provide the service or attend your request.

In the event that you provide us with data from third parties, you manifest having their consent and you commit to transfer the information we provide in this clause, exempting AIRLEVEL S.L. from any type of obligation. However, AIRLEVEL S.L. may carry out verifications to confirm that the third party has been informed, adopting the diligence measures established in the data protection regulations.

6. TO WHOM WILL YOUR DATA BE COMMUNICATED?

Data will not be transferred to third parties except legal obligation or in the case it is necessary to attend to your request.

Among the recipients to whom your data may be communicated are:

  • Administrations and Public Bodies when required by tax, labor, Social Security or any other applicable regulations. Companies in charge of data processing (providers of detection and fraud prevention, technological services, customer service, advertising and marketing services, and, in general, third-party providers that are necessary for the provision of the services offered by AIRLEVEL S.L. such as courier and transport service providers, etc…

7. ARE INTERNATIONAL DATA TRANSFERS MADE?

www.airmedia360.com is hosted in the European Union, in the territory of the European Economic Area, or complies with the guidelines established in articles 46 and 47 of the GDPR, therefore, no international data transfers will be made of the data provided by users on the web.

Our website only accesses user data using the following means:

  • Through the contact forms available to the user on the web.
  • Through the cookies that the user has previously accepted.
  • Through registration in the newsletters.

International data transfers may also occur in the context of the aforementioned assignments/communications for which AIRLEVEL S.L. will use the tools provided in article 46 and 49 of the GDPR as a guarantee for those transfers made to countries that do not have an adequacy decision from the European Commission.

In any case, third parties with whom certain personal data are shared will have previously accredited the adoption of appropriate technical and organizational measures for the correct protection of these and will be made only with third countries when there is a legally binding instrument in accordance with articles 46 and following of the GDPR. By accepting this privacy policy, you accept that an international data transfer may occur in accordance with the indicated guarantees.

In case the requirements established in the GDPR are not met, the interested party may grant their consent to the international transfer or it may be executed a contract in the interest of the interested party. Otherwise, authorization must be requested from the Control Authority.

AIRLEVEL S.L. does not sell the data of its users to third parties under any circumstances.

8. WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU EXERCISE THEM?

The user may exercise the following rights before AIRLEVEL S.L.:

  1. Access their personal data
  2. Rectify them when they are inaccurate or incomplete
  3. Request the deletion or cancellation of the data when, among other reasons, they have ceased to be necessary for the purposes for which they were collected
  4. Oppose their treatment
  5. Request the limitation of the processing of their data when any of the conditions provided in the regulations is met
  6. Request the portability of their data in cases provided for in the regulations
  7. Prevent being subject to automated decisions
  8. Revoke the consents granted

The user, to exercise their rights, must send a letter indicating the right they wish to exercise and accompany document proving their identity and postal or electronic address for notification purposes. This request can be made, either by postal mail to: AIRLEVEL S.L. Fiscal Address: Calle Tornero 2, Local A , 38400 – Puerto de La Cruz (Santa Cruz de Tenerife)

AIRLEVEL S.L. must respond to the request to exercise rights within one month from the receipt of the request. This period may be extended for another two months if necessary, taking into account the complexity and number of requests. We will inform you of any extension within one month from the receipt of the request stating the reasons for the delay.

Likewise, interested parties have the right to complain to the competent Control Authority (Spanish Data Protection Agency) when they consider that AIRLEVEL S.L. has violated the rights that the data protection regulations recognize them at www.aepd.es

9. ARE MY DATA SECURE?

AIRLEVEL S.L. guarantees the adoption of the appropriate measures to ensure the confidential treatment of your data given their secret nature and commits to these data remaining secret, treating them with the utmost reserve, and declares to have implemented in its information system, the security policies corresponding to the type of data handled in accordance with the provisions of the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).

All the data provided through our platform are collected using a secure protocol. Our website has an SSL certificate that allows that when a user visits our website and exchanges information with us, an encrypted connection is established.

  • LINKS TO OTHER WEBSITES

If you choose to leave our website through links to websites not belonging to our entity, AIRLEVEL S.L. will not be responsible for the privacy policies of such websites nor the cookies that they may store on the user’s computer.

 

Date: March 12, 2024
Version: V.1.0