1.1. In compliance with the provisions of Law 34/2002, on Information Society Services and Electronic Commerce, we inform you that this website is the property of AIRLEVEL S.L., with Tax Identification Number B76786722 and registered office at Calle Tornero nº2 Local A, 38400, Puerto de la Cruz (Santa Cruz de Tenerife). Company registered in the Mercantile Register of Santa Cruz de Tenerife in Volume 3604 of Section 8, Folio 166, Page TF-62104; hereinafter “THE COMPANY”.

1.2. The methods of contact with the property are established as e-mail [email protected] and telephone +34 682 142 626.


2.1. This legal notice regulates the use of the website, hereinafter “THE WEBSITE”, by visitors, users and clients, hereinafter “THE USER”.

2.2. THE WEBSITE provides services whose primary purpose is to show the business activity, product catalogue and to allow contact between THE USER and THE COMPANY, either for commercial purposes or for any other reason, through the contact methods and forms provided on THE WEBSITE.

2.3. Browsing THE WEBSITE confers the condition of user of the same and implies full and unreserved acceptance of each and every one of the provisions included in this Legal Notice, which may undergo modifications.

2.4. THE USER undertakes to make correct use of THE WEBSITE in accordance with the law, good faith, public order, traffic uses and this Legal Notice.

2.5. THE USER shall be liable to THE COMPANY and to third parties for any damages that may be caused as a result of non-compliance with this obligation.


3.1. The use of THE WEBSITE and its services is free and open access, although the use of certain areas or services is subject to the completion of data collection forms. Only those of legal age in their country of origin may provide data through our website, and minors under 16 years of age may not provide data under any circumstances without the consent of their parents or guardians.

3.2. The USER guarantees the authenticity and timeliness of all data provided to the COMPANY and shall be solely responsible for any false or inaccurate statements made.

3.3. THE COMPANY and THE WEBSITE recognise the following types of users:

    • THE USER who provides data in any of the available forms and includes personal data such as full name, e-mail address and other data provided by THE USER when filling in the forms.
    • THE USER who has not contacted THE COMPANY but who is the subject of anonymised data collection through web measurement and analysis tools, provided that THE USER accepts the necessary cookies in accordance with legislation.
    • THE USER who has not contacted THE COMPANY and does not authorise the collection of anonymised data.

3.4. THE USER expressly undertakes to make appropriate use of the content and services offered and not to use them for:

    • Disseminate criminal, violent, pornographic, racist, xenophobic, offensive, terrorist apology or, in general, contents contrary to the law or public order.
    • Introduce computer viruses into the network or carry out actions likely to alter, spoil, interrupt or generate errors or damage to electronic documents, data or physical and logical systems of THE COMPANY or third parties; as well as hinder the access of other users to THE WEBSITE and its services.
    • Attempt to access restricted areas of the COMPANY’s computer systems or those of third parties and, where appropriate, extract information.
    • Infringe intellectual or industrial property rights, as well as violate the confidentiality of the COMPANY’s or third parties’ information.
    • Impersonating another user, public authorities or a third party.
    • Reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify the contents, unless authorised by the owner of the corresponding rights or it is legally permitted.
    • Collect data for advertising purposes and to send advertising of any kind and communications for sales or other commercial purposes without prior request or consent.

3.5. In the event that any user or third party considers that there are facts or circumstances that reveal the unlawful nature of the use of any content and/or the carrying out of any activity on the Web pages included or accessible through THE WEBSITE, they must send a notification to THE COMPANY duly identifying themselves, specifying the alleged infringements and expressly declaring under their responsibility that the information provided in the notification is accurate.


4.1. THE COMPANY will respect, at all times, both the provisions of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights, and Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016 (General Data Protection Regulation), as well as the provisions of all current legislation on the protection of personal data and with regard to the use of Cookies.

4.2. THE USER can consult how THE COMPANY uses his/her data and the security measures implemented in the following link: “privacy policy“.

4.3. THE COMPANY installs cookies on the user’s computer. To find out more about the cookies on our website, go to the following link: “cookies policy”.


5.1. Links to other websites that may exist on THE WEBSITE, as well as the use that THE USER may make of them, are subject, as appropriate, to this Legal Notice and/or the specific terms that such websites and/or applications may have. THE COMPANY does not guarantee the truthfulness, reliability, accuracy, timeliness or suitability of the information provided to THE USER by third parties.

5.2. THE COMPANY declares that it does not exercise any control over these websites and/or applications, nor is it responsible or liable for their content. The links that THE WEBSITE may contain are offered solely as informative references, without any type of assessment of the contents, services or products offered from them.

5.3. THE COMPANY disclaims all liability in connection with the products and / or services of such third parties against any claims of any nature and claims that may be filed in connection therewith by Users.

5.4. Unless expressly mentioned, in no case will the links be considered as a recommendation, sponsorship or distribution by THE COMPANY of the products, services or contents owned by third parties, offered by them or in any way disclosed by them.


6.1. All notifications and communications between users and THE COMPANY will be considered effective, for all purposes, when they are made by post or e-mail or telephone communication.

6.2. Users may contact THE COMPANY through the contact methods specified in section 1.2. of this Legal Notice.


7.1. All the contents of THE WEBSITE, such as texts, photographs, graphics, images, icons, technology, software, as well as its graphic design and source codes, constitute a work whose property belongs exclusively or non-exclusively to THE COMPANY, and none of the exploitation rights over them may be understood to have been ceded to THE USER beyond what is strictly necessary for the correct use of THE WEBSITE.

7.2. In short, users accessing THE WEBSITE may view the contents and make, where appropriate, authorised private copies provided that the elements reproduced are not subsequently transferred to third parties, nor are they installed on servers connected to networks, nor are they subject to any type of exploitation, and solely and exclusively while the service is in force.

7.3. Likewise, all trademarks, trade names or distinctive signs of any kind that appear on THE WEBSITE are the property of THE COMPANY, without it being understood that the use of or access to the same attributes any right whatsoever over the same to THE USER.

7.4. The distinctive signs, logos, trade names and/or trademarks of other companies that may appear on THE WEBSITE while THE USER is browsing are the property of each of them, and THE USER may not use them without the authorisation of said third parties.

7.5. The distribution, modification, transfer or public communication of the contents and any other act that has not been expressly authorised by THE COMPANY are prohibited. In case of non-compliance, THE COMPANY reserves the right to take appropriate legal action.


8.1. The information disseminated on this website is solely and exclusively for information purposes, and THE COMPANY reserves the right to remove or suspend its dissemination, in whole or in part, and to modify the structure and content of this WEBSITE without prior notice, and may even limit or deny access to such information. THE COMPANY tries to maintain the quality and updating of this information and to avoid and minimise possible errors, but THE COMPANY shall not be liable for damages caused by decisions taken on the basis of the information disseminated, nor for inaccuracies, omissions or errors contained therein, nor for problems arising from the use of THE WEBSITE or any other external connection, nor for damages and/or harm to the user’s software or hardware arising from access to THE WEBSITE.

8.2. THE COMPANY does not control or guarantee the absence of viruses or other elements in the contents of THE WEBSITE that may cause alterations in the computer system (software and hardware) of THE USER, in their devices or in the electronic documents and files stored in their computer systems. THE COMPANY disclaims any liability for damages of any kind that may be due to the presence of viruses in the contents and elements of the WEBSITE that may cause alterations in the computer system, device, equipment, electronic documents, files, etc.

8.3. THE USER expressly agrees that THE COMPANY shall not be liable for unauthorised access to or alteration of its transmissions or data, for any material or data sent or received or not sent or received, or for any transactions made through its website.

8.4. THE COMPANY reserves the right to modify this legal notice unilaterally and without notice in the terms and conditions it deems appropriate with the sole obligation to inform the user of the modifications made through THE WEBSITE.


9.1. If any of these clauses is declared null and void by a final decision issued by a competent authority, the remaining terms and conditions shall remain in force and shall not be affected by such declaration of nullity.


10.1. THE USER shall be subject to the conditions of the Legal Notice in force at all times and while using THE WEBSITE, without prejudice to the provisions of the Conditions of Purchase and/or the Conditions of Use regarding the contracting of THE COMPANY’s products and services and/or when the Law or a competent body determines otherwise.

10.2. THE WEBSITE and its contents are offered in Spanish, English and French. In the event of any conflict in the application or interpretation of this Legal Notice, the Privacy and Cookies Policies, the Conditions of Purchase and/or the Conditions of Use of THE COMPANY, the Spanish version will always prevail over any other.

10.3. This website is subject to the provisions of Spanish legislation and applicable European regulations.

10.4. Any dispute arising out of or in relation to the use of THE WEBSITE or the said products shall be submitted to the jurisdiction of the Spanish courts and tribunals of the province of SANTA CRUZ DE TENERIFE.

10.5. Without prejudice to the foregoing, when the USER is considered a Consumer, he/she may claim his/her rights as such in relation to the Terms of Purchase, the Terms of Use, the Legal Notice and the Privacy and Cookies Policies of the COMPANY both before the courts in Spain where the Consumer is domiciled and before the courts in his/her Member State of residence in the European Union. Likewise, in compliance with the provisions of Article 14.1 of Regulation (EU) 524/2013 of the European Parliament and of the Council of 21 May 2013, THE COMPANY informs you of the existence of a platform for out-of-court online dispute resolution made available by the European Commission, available at: and through which Consumers may submit their claims.



Last update: February 2023

DISCLAIMER: In case of confusion or invalid points in the English text, the Spanish version of this document shall be considered preferentially, supplementary, or as a substitute.

It is hereby clarified that, in the event of any discrepancy, ambiguity, or inconsistency between the English version and the Spanish version of this document, the Spanish version shall prevail and be considered as the primary and controlling source. The English version is provided for convenience purposes only and should not be relied upon as the definitive interpretation of the terms and conditions contained herein. Any questions or concerns regarding the interpretation of this document should be referred to the Spanish version.